Agreement with Speedcast’s local entity, SC Caprock, ensures delivery of 4G and future 5G networks in Alagoas region, connecting operations and local population with voice and video, automation, CCTV, location tracking and health and safety applications Rio de Janeiro, Brazil — September 26, 2022 — Speedcast, a leading communications and IT services provider, announced today that its Brazilian entity, SC Caprock, has completed the deployment of a mission-critical private LTE network at four natural gas... Source: RealWire

MORGAN HILL, CA, Sept.26, 2022 – EMQ, the world’s leading provider of open-source IoT data infrastructure, recently announced the launch of its fully managed, cloud-based MQTT testing service, XMeter Cloud, designed to accelerate enterprise IoT initiatives with simple, cost-effective, automated MQTT load and scenario testing. IoT has permeated almost all domains and provides a foundation for technology integration that is a key enabler of enterprise digital transformation. With the increase in IoT deployments, the... Source: RealWire

Global brands embracing the benefits of SALESmanago’s customer engagement platform include Burger King, Inglot, Roma FC, Starbucks and Victoria’s Secret 26th September, 2022, Krakow: Following a nine-digit Euro investment of Silver Tree and Perwyn, SALESmanago is strengthening its C-Level executive team to help grow the company from 20 to 100 million Euro revenues in the next four years and become the European leader in customer engagement. The new members of the executive team include experienced... Source: RealWire

Nearly half of all consumers hang up immediately when they hear contact centre noise 87% of customers have had to repeat themselves on a customer service call because the agent couldn’t hear them Additionally, 86% of agents have had to repeat themselves because the customer couldn’t hear them London, UK; 26th September 2022: Almost half of customer service calls are abandoned due to contact centre background noise, with 42% hanging up immediately when they detect... Source: RealWire

SMEs hard hit by multiple international crises Focused business development programs are in high demand Taiwan Excellence gives international platform to brilliant companies and products who could not otherwise afford it Taipei, 22. September 2022 – Covid-19, Inflation, Energy crisis. The global economy cannot catch a break right now. Among those hardest hit in the business world are SMEs. This is cause for concern since SMEs form the backbone of many national economies. In Germany,... Source: RealWire